Section 01
Scope & Applicability
Bb22 (referred to herein as "we", "us", or "the Platform") provides online betting and gaming services to members across Bangladesh and beyond. Protecting the privacy of your personal data is just as important to us as delivering a great service.
This Privacy Policy ("Policy") explains what information bb22 collects about you, how it is used, who it may be shared with, and the steps we take to keep it secure. This Policy is part of our Terms & Conditions An integral part.
This policy applies to the bb22 website, mobile app, live chat service, and all other interactions with bb22. By using bb22, you are deemed to have read and agreed to this policy.
⚠️ Age Requirement
bb22 only collects information from individuals aged 18 and above. Any data found to belong to a minor is deleted immediately upon discovery.
Section 02
What Types of Data We Collect
Bb22 collects information from you at various stages. Below is a full breakdown of what data is collected and under what circumstances.
Information Collected at Registration
- Full Name (as per National ID)
- Date of Birth (for age verification)
- Email Address & Mobile Number
- Current address (city & district)
- Preferred currency & language
Identity verification (KYC) information
- National ID or passport photo
- Selfie or liveness verification photo
- Proof of address (utility bill, etc.)
- Proof of payment method (bKash/Nagad number, etc.)
Automatically Collected Data
- IP Address & Device Information
- Browser Type & Operating System
- Log of time spent and activity on the platform
- Betting & gaming history
- Financial Transaction Records
- Login Time, Location & Failed Login Attempts
💡 Good to Know
bb22 never collects your full payment card number or bank account password. If you are ever asked for such information, treat it as fraudulent.
Section 03
Purpose & Legal Basis for Data Use
Bb22 collects and uses data only for specific, legitimate purposes. Every use has a clear reason behind it — detailed below.
| Purpose of Data Use |
Legal Basis |
Data Type |
| Account Creation & Management |
Performance of contract |
Name, email, phone |
| Identity Verification (KYC/AML) |
Legal Obligation |
NID, Passport, Selfie |
| Payment Processing |
Performance of contract |
Payment Information |
| Fraud Prevention |
Legitimate Interests |
IP, Device & Transaction Logs |
| Customer Support |
Performance of contract |
Contact Information |
| Marketing & Promotions |
Your Consent |
Email Preferences |
| Platform Improvement |
Legitimate Interests |
Usage Patterns & Logs |
If you no longer wish to receive marketing communications, simply contact our support team at any time or click the Unsubscribe link in any email. This will not affect your access to bb22's services in any way.
Section 04
Data Sharing — Who We Share With & Why
Bb22 never sells your data to third parties. That said, in certain circumstances, data may be shared with specific parties — all of which are disclosed transparently below.
Authorized Third Parties
- Payment providers: Necessary information is shared with bKash, Nagad, and your bank to process transactions.
- Identity verification service: Your information may be shared with accredited verification agencies as part of the KYC process.
- Game Providers: Limited data is shared with game providers for Live Casino and slots games.
- Security services: We work with specialist agencies to prevent fraud and cyber attacks.
- Legal authorities: bb22 is required by law to share information with government authorities when compelled by a court order or other legal obligation.
🔒 Our Clear Commitment
bb22 never sells or rents your personal data to advertisers, data brokers, or any third party for commercial purposes. This is our absolute and unwavering policy.
Section 05
Data Protection Methods & Technology
Bb22 uses industry-leading technology and practices to protect your data — a commitment we back not just with words, but with action.
🔐 SSL Encryption
256-bit AES encryption is applied to every data transfer. The padlock icon in your browser's address bar confirms this.
🖥️ Secure Servers
All data is stored in internationally certified data centres with 24/7 physical and digital security.
🔑 Two-Factor Auth
2FA is available as an extra layer of account security, protecting against unauthorized access.
🧪 Regular Security Audits
Third-party security experts regularly audit bb22's systems and identify any vulnerabilities.
In the Event of a Data Breach
Should there be any risk of your data being compromised, bb22 will take immediate action and notify all affected members within 72 hours. You will also be advised to change your password promptly following any security incident.
Section 06
Cookies, Tracking & Analytics
Bb22 uses cookies and similar technologies to deliver a smooth, personalised experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration | Type |
|---|
| Session Cookies |
Remember login location |
Cleared at end of session |
Essential |
| Preference Cookies |
Saving language & settings |
1 Year |
Essential |
| Security Cookies |
CSRF Protection & Fraud Prevention |
30 Days |
Essential |
| Analytics Cookies |
Site Usage Statistics |
2 Years |
Optional |
| Marketing Cookies |
Serving Relevant Advertisements |
90 days |
Optional |
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some bb22 features to stop working properly.
Section 07
Your Data Rights
Bb22 believes members have the right to full control over their own data. The rights listed below are yours to exercise at any time through our support team.
01
Right to Access
You have every right to know what information bb22 holds about you. Submit a request to our support team and a copy of your data will be sent to you within 30 days.
02
Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. Some details can also be updated directly from your Account Settings.
03
Right to Erasure
Under certain circumstances, you may request that your data be deleted. However, some information must be retained for a specified period due to legal obligations.
04
Right to Object to Processing
You may object to marketing communications or certain types of data processing at any time. This will not affect your access to core services.
05
Right to Data Portability
You have the right to receive your data in a machine-readable format, making it easy to transfer to another platform.
06
Right to Withdraw Consent
You may withdraw consent for data processed on that basis at any time. Once withdrawn, we will stop using your data for that purpose going forward.
📧 Exercise Your Rights
To exercise any of the rights above, email us at support@bb22.wine or reach out via live chat. bb22 will respond within 30 days.
Section 08
How Long Your Data Is Retained
Bb22 does not retain your data longer than necessary. The table below outlines how long each type of data is stored.
| Data Type | Retention Period | Reason |
|---|
| Account Information | 5 Years After Account Closure | Legal Obligation |
| KYC Documents | 5 years after relationship ends | AML Policy |
| Financial transaction records | 7 years | Financial Regulations |
| Betting History | 5 years | Dispute Resolution |
| Login & Security Logs | 1 Year | Security Audits |
| Marketing Information | Until consent is withdrawn | Your Preferences |
| Customer Support Records | 3 years | Service Improvement |
Once the retention period expires, data is securely deleted or anonymised in a way that makes identification impossible.
Section 09
Children's Privacy Protection
Bb22 strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect data from minors.
If we discover that a minor has registered an account on bb22, that account will be closed immediately and all associated data will be deleted. Age verification during registration and KYC processes are in place to ensure this protection.
⚠️ A Note for Parents & Guardians
If you suspect a family member is using bb22, please contact us immediately at support@bb22.wine. We will investigate promptly.
Section 10
Changes & Updates to This Policy
Bb22 may update this Privacy Policy from time to time — in response to new laws, changes in technology, or improvements to our services. The "Last Updated" date at the top of the page will reflect any such changes.
For significant changes, bb22 will notify members in advance via their registered email. Continued use of bb22 following any changes will be considered acceptance of the updated policy.
FAQ
Privacy Policy — Frequently Asked Questions
Absolutely not. bb22 never sells your personal data to third parties or shares it for commercial purposes. Data is used only on a limited basis for payment processing, identity verification, and legal compliance.
Even after account closure, certain data (KYC records, transaction history) must be retained for a specified period (typically 5–7 years) as required by international financial regulations. After this period, the data is securely deleted.
Yes, absolutely. Every bb22 marketing email includes an Unsubscribe link at the bottom — one click and you're off the list. You can also ask our support team directly. Either way, your account and services remain completely unaffected.
Email us at support@bb22.wine or submit a request via live chat. After identity verification, a copy of your data will be sent to your email within 30 days — completely free of charge.
In some cases, your data may be processed on servers located outside Bangladesh. Regardless, international data protection standards are upheld at all times, and the level of protection your data receives is never reduced.